Cashiers Office Policies
Collections Policy
Students who do not pay the balance due in full may have their accounts sent to a collection agency if they are unwilling to set up a payment plan with the Cashier’s office and make regular payments. The College will charge students a collection fee of 25% (or more), depending on the charges from the collection agency. The additional 25% (or more) will become due the day the collection agency receives the account if payment has not been received by the College.
Reporting to Credit Bureaus
When uncollected balances are sent to the collection agency, they will also be reported to the credit bureaus, and this may impact the student’s credit score.
Course Content Charges
Some courses have course content charges. These charges are for required course-related materials delivered electronically through the Learning Management System (LMS). Course content charges are non-refundable unless the class is dropped by the Add/Drop Deadline.
Tuition Refund Policy
Tuition refunds will only be given as follows:
Classes dropped up to the 17th school day of the semester
Students can drop classes at any point up to the Add/Drop Deadline (school day 17) for a full refund. NO REFUND will be given for individually withdrawn classes after the Add/Drop Deadline (school day 17) unless the student officially withdraws from Ensign College (see below).
Complete withdrawal from school
When a student withdraws from all of their classes at Ensign College after the Drop for Non-Payment Deadline, a pro-rated refund can be given by request until the 8th week of the semester.
There will be NO REFUND given when a student withdraws from school after 8 weeks of the semester have elapsed.
Exceptions to the Tuition Refund Policy
Ensign College recognizes that there may be situations beyond a student's control where an exception to the above policy may be warranted. The following exceptions will be reviewed on a case-by-case basis to determine whether the situation merits an exception
- Death of the student;
- Death of an immediate family member where continuing school is impractical
- Medical condition requiring extended medical care where continuing school is impractical
- Acceptance of a qualifying internship.
Course content charges and fees are not refundable. All types of refunds are requested at the Cashier's Office.
When a prorated refund is issued for students who completely withdraw, the refunds will be based upon this table:
1st Week of School, 100%
2nd Week of School, 100%
3rd Week of School, 100%
4th Week of School, 70%
5th Week of School, 60%
6th Week of School, 50%
7th Week of School, 40%
8th Week of School, 30%
Withdrawing or dropping classes when tuition is unpaid
Students who drop or withdraw from a class they have attended when their tuition has not been paid will be charged a fee (the % of the refund that is non-refundable). (i.e. 1st & 2nd week of class = 0%, 3rd week of class = 20%, 4th week of class = 30%, etc.).
Honor Code Refund Policy
Refunds will not be issued to students who are suspended or expelled from the college due to honor code reasons.