Bookstore
The Ensign College bookstore is accessible online: https://www.ensign.edu/bookstore.
Cashiers Office Policies
Collections Policy
Students who do not pay the balance due in full may have their accounts sent to a collection agency if they are unwilling to set up a payment plan with the Cashier’s office and make regular payments. The College will charge students a collection fee of 25% (or more), depending on the charges from the collection agency. The additional 25% (or more) will become due the day the collection agency receives the account if payment has not been received by the College.
Reporting to Credit Bureaus
When uncollected balances are sent to the collection agency, they will also be reported to the credit bureaus, and this may impact the student’s credit score.
Course Content Charges
Some courses have course content charges. These charges are for required course-related materials delivered electronically through the Learning Management System (LMS). Course content charges are non-refundable unless the class is dropped by the Add/Drop Deadline.
Tuition Refund Policy
Tuition refunds will only be given as follows:
Classes dropped up to the 17th school day of the semester
Students can drop classes at any point up to the Add/Drop Deadline (school day 17) for a full refund. NO REFUND will be given for individually withdrawn classes after the Add/Drop Deadline (school day 17) unless the student officially withdraws from Ensign College (see below).
Complete withdrawal from school
When a student withdraws from all of their classes at Ensign College after the Drop for Non-Payment Deadline, a pro-rated refund can be given by request until the 8th week of the semester.
There will be NO REFUND given when a student withdraws from school after 8 weeks of the semester have elapsed.
Exceptions to the Tuition Refund Policy
Ensign College recognizes that there may be situations beyond a student's control where an exception to the above policy may be warranted. The following exceptions will be reviewed on a case-by-case basis to determine whether the situation merits an exception
- Death of the student;
- Death of an immediate family member where continuing school is impractical
- Medical condition requiring extended medical care where continuing school is impractical
- Acceptance of a qualifying internship.
Course content charges and fees are not refundable. All types of refunds are requested at the Cashier's Office.
When a prorated refund is issued for students who completely withdraw, the refunds will be based upon this table:
1st Week of School, 100%
2nd Week of School, 100%
3rd Week of School, 100%
4th Week of School, 70%
5th Week of School, 60%
6th Week of School, 50%
7th Week of School, 40%
8th Week of School, 30%
Withdrawing or dropping classes when tuition is unpaid
Students who drop or withdraw from a class they have attended when their tuition has not been paid will be charged a fee (the % of the refund that is non-refundable). (i.e. 1st & 2nd week of class = 0%, 3rd week of class = 20%, 4th week of class = 30%, etc.).
Honor Code Refund Policy
Refunds will not be issued to students who are suspended or expelled from the college due to honor code reasons.
Compliance Hotline
Anonymous Reporting of grievances regarding any campus-related issues may be submitted through our Ethics Point system at https://secure.ethicspoint.com/domain/media/en/gui/17652/index.html.
Financial Aid
Financial Aid Office Contact Information
Call: 801-524-8111 Text: 801-923-3698
Email: finaid@ensign.edu
Types of financial aid available
There are many financial options that may be available for students:
Students in Ensign College programs served through BYU-Pathway Worldwide are not eligible for any Ensign College (institutional) scholarships.
Types of Federal Financial Aid Available
Students may apply for federal financial aid by submitting a Free Application for Federal Student Aid (FAFSA). To learn more about federal financial aid at Ensign College, visit https://www.ensign.edu/financial-aid. Ensign College participates in the following federal programs.
Federal Pell Grant https://www.ensign.edu/federal-pell-grant
A Federal Pell Grant is provided by the U.S. Department of Education on the basis of financial need. Pell Grants are based on the estimated cost of attendance, length of the enrollment period, and then number or program applicable credits in which a student enrolls. Most students do not have to be enrolled full time to qualify for a Pell Grant; however, taking less than 12 credits will result in a prorated award. The student must be an undergraduate who does not already have a bachelor’s degree. A Pell Grant is not a loan and is not required to be paid back.
Federal Direct Subsidized Loans https://www.ensign.edu/federal-direct-stafford-loans
A Federal Direct Subsidized Loan is provided by the U.S. Department of Education on the basis of financial need. A Federal Direct Unsubsidized Loan is also provided by the U.S. Department of Education; however, it is not based on financial need. A student must be enrolled in at least 6 program applicable credits in order for their loan funds to disburse. Principal and interest payments are postponed while the student is enrolled in at least 6 credits (half time) and during the six-month grace period after graduation or ceasing to attend at least half time. While the student is enrolled in at least 6 credits (half time), the federal government pays the interest for the student. For more information on student loans and grace periods, please visit https://studentaid.gov.
Federal Direct Parent Loan for Undergraduate Students (PLUS) https://www.ensign.edu/parent-plus-loan
A Federal Direct Parent Loan for Undergraduate Students (PLUS) is available for the parents of undergraduate students who are enrolled in at least half-time (6 credits). The amount borrowed by the parent may not exceed the estimated cost of attendance during the period of enrollment. Please contact the financial aid office to determine eligibility.
General Eligibility for Federal Student Aid
In general, a financial aid recipient must meet the following eligibility standards:
- Have a high school diploma, G.E.D. certificate, or a high school equivalency certificate issued by their state of legal residence.
- Be admitted and enrolled as a degree-seeking student.
- Be a U.S. citizen or an eligible non-citizen.
- Be making satisfactory academic progress. For details please visit https://www.ensign.edu/satisfactory-academic-progress
- Be current on any required repayments of federal grants and/or federal student loans received for attendance at any school.
- If required, a male student must be registered with Selective Service.
- Have a valid Social Security Number.
How to Apply for Federal Student Aid
All students applying for federal student aid must first complete a Free Application for Federal Student Aid (FAFSA) to determine eligibility. Students can apply online at https://studentaid.gov. The FAFSA requires information from the student’s federal tax form and possibly the student’s parents’ or spouse’s federal tax form. Other information, such as number of individuals in the household, number attending college, value of savings accounts and assets, etc., will need to be reported.
After the student’s FAFSA has been submitted to the U.S. Department of Education, and evaluated, a Student Aid Report (SAR) will be sent electronically to Ensign College. This information will be used to determine the types of aid for which the student is eligible.
One week after submitting a FAFSA, students should check their “To Do List” in their MyEnsign Student Center to verify their FAFSA was received by Ensign College and to determine if any additional information is required to process their application. Any additional documentation requested should be submitted through the Financial Aid Forms Portal as soon as possible to avoid delays in receiving federal financial aid. Students can expect federal aid award information to be available in their online Financial Aid Student Portal within four weeks of submitting the last correct required document.
Important Deadlines for Federal Student Aid
Financial Aid Census Date
The amount of financial aid you qualify for is affected by the credit hours for which you are enrolled as of 11:59 p.m. on the financial aid census date (“FAD”). Classes added after this date or dropped/withdrawn before funds are disbursed to your student account will not impact your financial aid eligibility for the semester.
Please review the academic calendars to identify the financial aid determination deadline. https://calendar.ensign.edu
Free Application for Federal Student Aid (FAFSA) Deadline
The Department of Education must receive a valid FAFSA by the student’s last day of enrollment for the academic year. Students should complete their FAFSA and submit any required documents preferably two months before their last day of attendance.
Verification
The financial aid office recommends students turn in all verification items as soon as possible – preferably no later than two months before the last date of enrollment. It is the student’s responsibility to be aware of all deadlines.
Return of Title IV - or Withdrawals
Students receiving financial aid or scholarships should check with the Financial Aid Office before withdrawing or dropping any classes after the semester has begun. Students should never just stop attending class. If a student drops or withdraws from individual classes, they must have begun attending in each course in order to remain eligible for the initial disbursement of financial aid.
At the end of the term, the financial aid office will review students who do not complete some or all of their classes and your last date of attendance is reviewed and/or your academic participation. If a recipient of Title IV grant or loan funds completely withdraws (either officially or unofficially) from the College after beginning attendance, the amount of Title IV grant or loan assistance earned by the student must be determined. Financial aid may be reduced after this review is complete and student will be notified via email about balances returned to the Department of Education.
Please visit https://www.ensign.edu/return-title-iv-funds-withdrawals for more detailed information.
Satisfactory Academic Progress (SAP)
A student receiving federal aid (federal grants and loans) must maintain Satisfactory Academic Progress (SAP). SAP includes your cumulative grade point average, your aggregate completion rate (Pace) and the maximum time frame to complete your degree. All periods of enrollment count toward Satisfactory Academic Progress (Fall, Winter, Spring), including periods when a student does not receive financial aid.
Students must maintain at least a 2.0 cumulative GPA, complete at least 67% of the classes taken, and complete their program within 150% of the published program time (see your academic catalog year for specific # of credits).
Please visit our website for more information and the SAP policy https://www.ensign.edu/satisfactory-academic-progress
Marriage and Federal Financial Aid
Students who are married by the last day of the Winter semester, may choose to update their marital status. Students are encouraged to speak with the financial aid office before changing marital status if they have already submitted a FAFSA for the current academic year.
For more information about changing marital status, please view https://www.ensign.edu/marriage-financial-aid
Clery Act
The College makes available its annual security report (Campus Security Report and Federal Legal Disclosure Document.) and information on completion or graduation rates.
Username and Password Protection
Students should never share their Ensign College username and password with any other person or business. Providing this information to others could potentially compromise the College’s systems as well as student personal information (e.g. social security number, finances, grades). Because providing this information to other people or businesses puts Ensign College at risk, individuals who do so could face dismissal from the College.
Waiver of Risk
Some courses at the College require travel or may involve risk. Enrollment in such courses is voluntary, and students should not take these courses unless they are prepared to assume the risk involved. By choosing to participate, students voluntarily agree not to hold Ensign College or its faculty and staff liable. Ensign College also disclaims liability of any kind for injury or illness of students as a result of participation in student activities connected with the College. The College makes every reasonable effort to provide safe conditions for all courses and student activities.